Cancellation and Refund Policy

Last Updated: 27/10/2023

Thank you for choosing Saawariya Cosmetics as your trusted payment gateway provider. We strive to provide you with the best service possible. However, we understand that there may be situations where you need to cancel a transaction or request a refund. Please read our cancellation and refund policy carefully.

Cancellation Policy

Cancellation by Customer: If you wish to cancel a payment made through Razorpay, please contact our customer support team at Info@saawariyacosmetics.com or (+91) 85951 05233. Please note that we can only process cancellations for transactions that have not been completed or settled. Once a transaction is settled, it cannot be canceled.

Cancellation by Saawariya Cosmetics : Saawariya Cosmetics reserves the right to cancel or refuse any transaction at our discretion, for reasons including but not limited to fraud prevention, violation of our terms of service, or suspicion of illegal activities. In such cases, a refund may be issued, depending on the circumstances.

Refund Policy

Refund Eligibility: Refunds may be issued in the following situations:

Unauthorized or fraudulent transactions.
Duplicate transactions.
Payment for services or products not delivered.
Technical errors resulting in overcharges or incorrect transactions.
Refund Process: To request a refund, please contact our customer support team at Info@saawariyacosmetics.com or (+91) 85951 05233. You will need to provide the following information:

Transaction details (Transaction ID, Date, Amount).
Reason for the refund request.
Any supporting documentation (if applicable).
Refund Timelines: Refunds will be processed as quickly as possible. However, the time it takes for the refund to be credited to your account may vary depending on the payment method used. Typically, refunds are processed within 10 business days.

Non-Refundable Fees: Please note that some fees associated with our services may be non-refundable. These include but are not limited to processing fees, subscription fees, or any other non-refundable charges specified in our terms of service.

Contact Us

If you have any questions or concerns about our cancellation and refund policy, please feel free to contact us at:

Email: Info@saawariyacosmetics.com
Phone: (+91) 85951 05233
Changes to this Policy

Saawariya Cosmetics reserves the right to modify or update this cancellation and refund policy at any time. Any changes will be posted on this page with a revised “08/10/2023” date.

We appreciate your trust in Saawariya Cosmetics, and we are committed to providing you with excellent service and support.